Returns and Exchanges

Club KB does not currently accept returns or offer refunds for:

• Incorrect sizing
• Ordering the incorrect item
• Change of mind
• Duplicate or accidental purchases
• Items that are lost, misplaced, or stolen after delivery or purchase

Please review your order carefully before checking out.

Exchanges (Case-by-Case)

We want every piece that leaves Club KB to arrive as intended.

If your order arrives damaged, defective, or incorrect, please contact us at support@clubkb.com within 3 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and issue

Once we review your request, we'll determine the best resolution. Depending on the situation and product availability, this may include a replacement, exchange, store credit, or another appropriate solution.

Limited Inventory Note

Because Club KB pieces are released in limited quantities, replacements are not always available.

If your item is approved for replacement and the original piece is sold out, we may offer an alternative resolution, such as store credit or a refund when appropriate.

Lost or Stolen Items (Post-Purchase)

Once an order has been marked as delivered by the shipping carrier, Club KB is not responsible for packages that are lost or stolen.

If you are unable to locate a package marked as delivered, we recommend contacting the shipping carrier directly to submit a claim or request additional delivery information.

Contact

For all questions, concerns, or order issues, reach out at: support@clubkb.com

Please allow 1–3 business days for a response.